Admin centre

Existing employees

Change of name

Arrange for your employee to complete the Change of member details form, providing certified documents to support a change of name (for example, a marriage certificate). Send the completed form to HESTA.

Change of address

Note your employee's new address on your monthly Contribution advice, or ask them to complete the Change of member details form and send it to HESTA. Alternatively, employees can contact HESTA directly on free call 1800 813 327 or change their address details via Member Online.

Notification of tax file number (TFN)

When your employee provides you with their TFN for employment purposes, legislation requires you to provide it their super fund.  Please include this with your next Contribution advice. Employees can also supply their TFNs directly to HESTA using the Tax file number form.

Change of insurance cover

Arrange for your employee to complete the insurance application form in Your HESTA insurance guide and return it to HESTA. 

Change of investment choice

Arrange for your employee to complete the application form in Your investment choice guide and return it to HESTA. Alternatively, employees can change their investment choice using Member Online.

Parental leave

It's important to advise HESTA of any approved parental (ie maternity, paternity or adoptive leave) prior to the leave commencing. Insured members may be eligible for up to 12 months free insurance cover, if you notify HESTA before your employee has commenced leave. 

Going part-time or a change in salary

The Federal Government's Superannuation Guarantee (SG) legislation generally requires employers to pay super contributions for most employees who receive salary or wages of $450 (before tax) or more in a calendar month, whether this is earned by part-time or full-time work.

The minimum contribution under the SG is 9% of an eligible employee's earnings base (ie ordinary time earnings). SG contributions must be paid at least quarterly although HESTA requires monthly payments.  Amounts deducted from an employee's after-tax income must be remitted monthly.

Long service leave

You are obliged to continue paying SG contributions while your employee is on long service leave. If your employee is paid in advance, super contributions should also be paid at that time.

Leave without pay

No pay means no super contributions (unless required by an award or workplace agreement). You should continue to list the member on the Contribution advice advising a $0.00 payment. Advise HESTA of any approved parental leave prior to the leave being taken. Insured members may be eligible for up to 12 months free insurance cover.

Salary sacrifice

Salary sacrifice is treated for tax purposes as an employer contribution, so it's very important that you complete the appropriate column in your  Contribution advice or provide this detail if using payroll data or a spreadsheet as your contribution advice.

Member (after-tax) contributions

After-tax contributions must be entered in the 'member (after-tax)' column of your Contribution advice so that your employees are not taxed again on these contributions. You can also notify us of after-tax contributions if using payroll data or a spreadsheet as your Contribution advice. Federal legislation requires these contributions to be remitted to the super fund no later than the 28th of the month following the salary deduction. HESTA requires them to be paid by the 14th of the month.

When a member stops working for you

If a member ceases to be your employee, ask them to contact HESTA to discuss their superannuation options. Make the relevant adjustments and enter the appropriate Code for Terminated Members on the Contribution advice, or provide this detail electronically if using payroll data or a spreadsheet as your Contribution advice.

If an employee becomes disabled or deceased

  • If a member becomes disabled, ask them to contact HESTA immediately to discuss their insurance.
  • If a member dies, please notify HESTA so payment of any available benefit can be arranged.
  • Make the relevant adjustments to the Contribution advice sent to you for the month in which the member became disabled or died. Indicate whether death or disablement has occured by entering the applicable code for terminated members (shown at the bottom of the advice form) or provide this detail electronically if using payroll data or a spreadsheet.