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Our service team supports our members and employers throughout Australia and includes:
View our Financial services guide.
Our Client Relationship Managers provide HESTA employers with information and support in relation to their super obligations, HESTA services and benefits available to organisations and employees.
HESTA Member Education Managers specialise in delivering quality education on super and related matters. Member Education Managers meet ongoing education requirements to deliver quality financial education in the workplace.
Our team of Superannuation Advisers, Superannuation Advice Officers and Financial Planners specialise in the delivery of advice about super.
Superannuation Advisers provide one-on-one personal advice to members on matters such as HESTA's investment choices and insurance options, making additional contributions and transferring to the HESTA Income Stream.
Our Superannuation Advice Officers provide general telephone advice to members on aspects of HESTA superannuation.
HESTA Financial Planners have the expertise and qualifications to consider your personal financial needs — both inside and outside of super. This means they can help you make important decisions about your super as well as your other assets. Financial Planning is provided on a fee-for-service basis, but fees are fixed and quoted up-front with no hidden costs.
Superannuation Advisers and Superannuation Advice Officers are representatives of H.E.S.T. Australia Ltd. HESTA Financial Planners and Paraplanners are authorised representatives of Industry Fund Services Ltd (IFS) ABN 54 007 016 195 AFSL No. 232514. H.E.S.T. Australia Ltd has shares in the company that owns IFS, but does not receive any commissions as a result of members using their services. IFS is responsible for the advice given by its authorised representatives.
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