Registrations for the FY23 Annual Member Meeting are now closed.
You'll usually find your member number on your HESTA welcome letter or email, statements and e-newsletters.
Or you can call us on 1800 813 327 between 8am-8pm AET, Monday to Friday and we'll be happy to give you your member number over the phone once we've checked your details.
HESTA has more than one million members and approximately $76 billion in assets*. We're a specialist industry super fund with deep connections to health and community services.
At HESTA, we invest in and for people who make our world better. Super with impact™ is the positive outcome we create by supporting our members to face the future with confidence, being a gutsy advocate for a fair and healthy community, and delivering investment excellence with impact.
Find out more about HESTA.
Learn more about Super with impact™.
* As at 28 November 2023.
We regularly review our fees and costs to ensure they remain competitive while providing the services, benefits, information, member care and online tools that you expect.
Read more about our fees and costs.
The cost of providing most advice about your HESTA super account is included in your administration fees and costs. For the times you need a bit of extra help, you can access advice on many topics in relation to your HESTA account from one of our super advisers at no extra cost.
We may also refer you to a third-party provider for comprehensive financial advice on a fee-for-service basis. This cost is agreed with you in advance.
Read more about our advice options.
Your data (along with your super) is one of the most precious assets you own. It’s why we have put in place many ways to help protect you from cyber security risk.
When you activate your online account, you can set up two layers of security for extra peace of mind.
Read more about how your data is protected.
Our mobile app was made available in the App Store and Google Play in July 2023. It allows you to update your details, and view your current balance and contributions. You can also view the details required to make an after-tax contribution, the information you need to share with your employer, all transactions, and your investment options.
Read more about the HESTA mobile app.
We offer the flexibility to tailor your own portfolio or choose from five Ready-Made options each for Super and Income Stream members (see below). These options are designed to meet the needs of those wanting exposure to a diversified portfolio of investments across different asset classes and with different risk/return outcomes:
We also offer five Your Choice options each for Super and Income Stream members (see below). These options are designed to meet the needs of those wanting specific exposure to a certain asset class or asset classes to suit their financial needs and objectives.
You can tailor your own portfolio using a combination of Ready-Made and Your Choice options. In addition, for our Retirement Income Stream members, you can also choose the Retirement Income Stream Ready-Made Strategy which is designed to reduce exposure to high-risk assets over time. To help you choose an investment portfolio that suits your personal circumstances, our financial advice team is available to provide expert and personalised insights.
Read more about our investment options.
Our default investment options — where most members are invested — have performed strongly, despite the challenging inflationary environment and the impact of higher interest rates on the economy.
Our MySuper Balanced Growth option returned 9.59% over the year to 30 June 2023. Over the 10-year period to 30 June 2023, Balanced Growth achieved average annualised returns of 8.02% p.a.*
For our members in the retirement phase, our HESTA Income Stream Ready-Made Strategy comprises two investment options: Income Stream Balanced Growth and Income Stream Conservative.
Our Income Stream Balanced Growth option returned 11.79% for the year to 30 June 2023. Over the 10-year period to 30 June 2023, this option achieved average annualised returns of 8.65% p.a.* Our Income Stream Conservative option returned 6.40% for the year to 30 June 2023. Over the 10-year period to 30 June 2023, this option achieved average annualised returns of 6.00% p.a.*
Pleasingly, these three investment options have all outperformed their 10-year inflation-linked investment objectives to 30 June 2023.
At HESTA, we have a history of strong long-term performance. HESTA was one of the first super funds to receive the 20-year platinum performance rating from ratings agency SuperRatings – the highest rating possible.^
See our investment performance.
Read our latest investment update.
^ Source: SuperRatings. Product ratings and awards are only one factor to be considered when making a decision. SuperRatings is part of the Lonsec group – go to lonsec.com.au/logo-disclosure for important information about this rating.
* Past performance is not a reliable indicator of future performance. Returns are net of investment fees and costs, transaction costs and taxes.
At HESTA, we aim to create long-term value for our members. To do this, we need to maintain the highest standards of fund governance. This in turn requires strong control mechanisms to encourage robust decision-making, accurate and timely execution of decisions, clear and effective accountability, regular review and assessment of governance policies and procedures, and transparency.
We believe in being fully transparent in our relevant disclosures which you can find at hesta.com.au/disclosures
HESTA invests in advertising to build brand awareness to enable member growth. We believe member growth is critical in providing benefits of scale that can help us deliver the best possible retirement outcomes for our members. It’s our view that growing the fund can help us:
HESTA members receive insurance with HESTA when they become eligible. This generally includes:
Optional insurance cover that members can apply and be underwritten for includes:
If your circumstances or financial commitments change, it's a good idea to review your insurance cover. You can do this at any time by checking your latest member statement or viewing your online account at hesta.com.au/login
Effective from 1 July 2023, there were some changes to insurance cover through HESTA, including the insurance fees charged. These changes help ensure that the cover continues to be sustainable, so we can continue to offer members access to protection for the times they need it most and that the cost of cover better reflects the level of insurance risk at each age. Read more about insurance changes.
You can also read the full Significant Event Notice.