contact us
Call us
Our Contact Centre is available
Monday to Friday, 8am - 8pm AET.
Within Australia: 1800 813 327
Overseas: +61 3 9200 4714
HESTA Income Stream: 1300 734 479
Other resources
National Relay Service Call information
Live chat
Chat online with a HESTA consultant
We're available on weekdays,
8am - 5pm AET.
Just type "Live chat" into our chatbot at the bottom of your screen to get started.
Looking for the HESTA app?
It’s being updated right now - but in the meantime, just bookmark our website on your smartphone instead.
We’ll let you know as soon as our app is back online.
When you have a concern, we listen
If you're not satisfied with our products or services, we have a complaint resolution process to address your concerns fairly and efficiently.
There are a number of ways you can make a complaint.
Adviser references
For requests under the ASIC Reference Checking and Information Sharing Protocol (RCIS), please visit the RCIS page.