contact us

Our customer service team is happy to help with any questions or requests. Feel free to check if your enquiry has been answered in our Frequently Asked Questions (FAQs) below.

call us 


We're available Monday to Friday, 8am - 8pm (AEST/AEDT) excluding national public holidays.

1800 813 327

Calling from overseas: +61 3 9957 0064


If you need a translator, interpreter or a relay service, we can help you.

National Relay Service Call information

Translating and Interpreting Service (TIS National)

 

 


 

chat with Liz

For general enquiries, chat online with our chatbot, Liz.

 

Chat with Liz


 


 


email us

Please provide the following information so we can respond to your enquiry. We will get back to you as soon as possible.

 

 

 

Need an interpreter?

We work with the Translating and Interpreting Service (TIS National) to provide interpreting services.

Get help in your language 

FAQs

Check our frequently asked questions to see if your enquiry has already been answered.

See FAQs 

Complaints

When you have a concern, we listen. So if you're not satisfied with our products or services, we have a complaint resolution process to address your concerns fairly and efficiently.

Make a complaint 

 

 


 

get the HESTA App


Check your super balance, keep your personal details up to date and much more. Visit your app store to download the HESTA App.

 

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