we're back online
And ready to keep helping you face the future with confidence.
latest updates
We’ve made the changes that will help make you, and HESTA, future-ready
Helping you face the future with confidence is at the heart of HESTA’s purpose. Better services will help bring you a new super experience that’s simpler, more personal, and easier to manage.
Log in to the HESTA App today
View your account balance and more. Log in now or download it at the App Store or Google Play.
Here’s what all members can do right now:
- view your account balance
- view investment options
- view investment earnings
- view your personal details
- view insurance cover
- download annual statements.
Your online account is ready for you too
HESTA Super members, log in to:
- view your account balance
- view and update investment options
- view contributions to date
- make after-tax contributions (you’ll find your BPAY® details in the Contribute tab)
- combine super into HESTA
- check your insurance cover, if you have it
- update your cover and make insurance claims (via AIA).
- view your current beneficiaries
- withdraw super (if you're eligible).
® Registered to BPAY Pty Ltd ABN 69 079 137 518
HESTA Income stream members
In addition to your regular payments restarting, you can:
- view your next payment date and amount
- view payments to date and for the rest of the financial year.
The ability to change your payment amount and frequency and also your drawdown amount is not available yet, but it's coming soon.
Our team is working hard to process all requests we’ve received, but processing times may take longer than usual while we work through them.
Not set up online yet? It’s quick and easy to register.
About to join us?
- If you’ve let us know you want to join HESTA, we’ll get back to you very soon with the next steps. Keep an eye on your inbox (check your spam folder if you haven’t seen an email from us by mid-June).
- Don’t want to wait? Join online now – it’s quick and easy.
HESTA for Mercy members are now officially part of HESTA
You can find out more about your HESTA membership here.
what you need to know
We’ve focused on bringing back the information and tools most members want to use first, while we put the final touches on a few other services.
If you can’t see the action you want to take in your online account yet, you can complete a form.
We’ll bring the rest of our services back as quickly as possible over the coming weeks. As they return, we’ll keep you updated here and on the online account and app portals.
thank you
Our deepest thanks to all our members and partners for your support during this transformation – one of the biggest and most important in HESTA’s history.
Our new services and technology platform will deliver the tools and support you need to confidently manage your financial future.
need help? we're right here
You can contact us Monday-Friday 8am-8pm AET
Our HESTA advisers are here to help you.
Other important changes happening at HESTA
Other changes you need to know about are included in the significant event notice.
They include:
- operational changes
- insurance changes
- other important information.
Other important changes you need to know about are included in the significant event notice.
They include:
- advance payments
- operational changes.
Google Play and the Google Play logo are trademarks of Google LLC.
Apple and the Apple logo are trademarks of Apple Inc.