keep your super safe
If someone contacts you about your super, they might not have your best interests at heart. But if you know what to look out for, it’s easier to keep your super safe.
how they approach you
It often starts with your contact details.
While scrolling social media, you might see a quiz that claims to show whether you have enough super, or an offer of a free super assessment. You enter your details, and later someone calls. That person may not be from your super fund or a licensed financial adviser. They have your details and your attention, and they may pressure you to move your super to a product with higher fees and fewer regulatory protections.
what to look out for
Unexpected phone calls
Ask who they are and which company they represent. If you’re unsure, hang up and call back on a number you’ve found yourself.
Promises of high returns
No one can guarantee investment returns, and higher returns usually come with higher risk. Be cautious if someone says moving your super will earn you more.
Pressure to act now
Be wary if someone plays on a worry about not having enough super, then says moving it now will lead to better returns. You can take your time.
Unmentioned risks
If a caller talks only about returns and doesn’t mention risk, treat that as a red flag. Ask what you could lose and what happens if their fund fails.
Requests for your details
You don’t have to share your contact details or any information about your super or retirement plans. It’s OK to say, ‘No, thank you.’
Check who you're dealing with
Search for the person or company on ASIC’s Financial Advisers Register to confirm they’re licensed before you share anything.
stop, check, keep your super in safe hands
Stop
Pause before you respond to any ad, call or offer about your super. Nothing about your retirement savings needs to be decided today. If someone is rushing you, that is a reason to slow down.
Check
Confirm who is contacting you and why. If you want to speak to your super fund, call the number on its website or your statement, not one you were given. If someone will be paid for referring you, ask them to say so.
Keep your super in safe hands
Only make changes when you understand the risks and the benefits, and when the decision is yours. If you’re unsure, speak to your super fund or a licensed financial adviser first.
more ways to keep your super safe
Boost your security and learn how to spot scams
Scams and fraud are continuing to rise in Australia. Learn how to keep your super account secure so the savings you’ve worked hard for stay protected.
Keep your super in safe hands
Learn more about how to spot misleading super offers on the Industry Super Australia website.
Visit Industry Super Australia >
Why choose us for your super?
To make it easier to face the future with confidence. HESTA is a regulated industry super fund that works only for our members, and anyone can join.