member outcomes assessment

HESTA is a specialist industry super fund with deep connections to health and community services. We invest in and for people who make our world better.

our member outcomes assessment (MOA) for the year ended 30 June 2025

 

Each year, HESTA is required to evaluate the benefits, services, and performance of the products we offer against various criteria, to determine whether the financial interests of HESTA members are being promoted.  

 

Whether you’re an existing member or thinking of joining, you might find this assessment helpful to understand how our products have performed when compared with others.

 

  

 

For the financial year ended 30 June 2025, our assessment has concluded that our products continue to promote the financial interests of our members.

 


The products we assessed


Accumulation products (including MySuper and Choice interests)

  • HESTA Super
  • HESTA Personal Super
  • HESTA Corporate Super 

 

Income stream products (including retirement and transition to retirement interests)

  • HESTA Income Stream
  • HESTA Term Allocated Pension (closed)

 

 

 


summary of conclusions

 

Here's a brief snapshot of our MOA results. You can download detailed 2024-25 MOA summaries and see the list of funds and products we've compared below.

 

 

Our assessment of the MySuper Balanced Growth option — where mostHESTA accumulation members are invested — found that it continues to deliver strong outcomes for members, returning 10.18% for the financial year and strongly outperforming its investment objective. The option outperformed the peer median2 over key periods from 3 to 10 years, and passed APRA's 2025 MySuper Performance Test.

All Ready-Made Options also ranked in the top quartile3 and top 10 over the past 10 years4. However, short-term rankings were more mixed, with the Balanced Growth option just below the median for the 12 months to 30 June 2025.

Net investment returns for most of our accumulation Your Choice Options performed better than the median5 over most time periods when compared to other investment options with a similar investment strategy. Additionally, all options subject to the annual superannuation performance test conducted by APRA continued to deliver returns above their designated benchmarks, including the Property & Infrastructure option (which doesn't have a direct peer comparison).

Net investment returns for most of our Income Stream Your Choice Options performed better than the median6 over most time periods when compared to other investment options with a similar investment strategy. Returns for our Transition to Retirement Income Stream options are consistent with accumulation returns.

More detail can be found in the summaries below.

 

1 At 30 June 2025, 87.3% of HESTA’s members invested in HESTA’s MySuper product.

2 Median is based on the SuperRatings SR50 MySuper Index. Returns are net of investment fees and costs, transaction costs and taxes over the specified period to 30 June 2025. Excludes insurance fees (for the avoidance of doubt). Past performance is not a reliable indicator of future performance. We also consider APRA’s Comprehensive Product Performance Package.

3 Source: SuperRatings Fund Crediting Rate Survey June 2025. Accumulation Options median are based on the following Indexes: SR50 Balanced (60-76) Index (Balanced Growth), SR50 Capital Stable (20-40) Index (Conservative), Balanced (60-76) Index (Indexed Balanced Growth and Sustainable Growth), SR50 Growth (77-90) Index (High Growth). Income Stream Options median are based on the following Indexes: SRP50 Balanced (60-76) Index (Balanced Growth), SRP50 Capital Stable (20-40) Index (Conservative), Balanced (60-76) Index (Indexed Balanced Growth and Sustainable Growth), SRP50 Growth (77-90) Index (High Growth)

4 With the exception of Indexed Balanced Growth as it has not reached the 10 year mark.

5 Source: SuperRatings Fund Crediting Rate Survey June 2025. Median are based on the following Indexes: SR50 Cash Index (Cash and Term Deposits), SR25 Diversified Fixed Interest Index (Diversified Bonds), SR50 International Shares Index (International Shares), SR50 Australian Shares Index (Australian Shares). The Property and Infrastructure option consists largely of private market assets and does not have a comparable peer group.

6 Source: SuperRatings Fund Crediting Rate Survey June 2025. Median are based on the following Indexes: SRP50 Cash Index (Cash and Term Deposits), SRP25 Diversified Fixed Interest Index (Diversified Bonds), SRP50 International Shares Index (International Shares), SRP50 Australian Shares Index (Australian Shares). The Property and Infrastructure option consists largely of private market assets and does not have a comparable peer group.

Our assessment found that our investment strategy remains appropriate having regard to the characteristics of members in the products.

HESTA sets long-term investment objectives for all Ready-Made Options that reflect the objective of achieving a positive real return (a return greater than the rate of inflation). Your Choice Options have investment objectives based on asset class indices where appropriate.

HESTA adopts a long-term asset allocation for each option that focusses on building a diversified portfolio of investments across and within asset classes. Because financial conditions change over time, we actively adjust asset allocations and positions to improve probabilities of achieving the investment objectives. Our asset allocation process also considers a variety of risk factors and options’ sensitivity to different stressed market conditions, both historical and forward looking.

We invest in strategies managed by our internal teams as well as by external managers and use our size to deliver economies of scale.

 

Our analysis found that for members in our accumulation products, our insurance strategy remains appropriate. HESTA aims to provide affordable default group insurance benefits to our members in accumulation products.

Most HESTA-insured members hold default cover. Our default cover design is generally intended to provide members with a minimum level of cover.

Our assessment concluded that our administrative and investment fees were below the median7 fee for most options when compared to other options with similar investment strategies and are appropriate for members currently invested in HESTA products.

We aim to keep our fees competitive to maximise retirement outcomes for our members.

 

7 Source: SuperRatings Fund Crediting Rate Survey June 2025. Accumulation Options median are based on the following Indexes: SR50 MySuper Index (Balanced Growth MySuper), SR50 Balanced (60-76) Index (Balanced Growth), SR50 Capital Stable (20-40) Index (Conservative), Balanced (60-76) Index (Indexed Balanced Growth and Sustainable Growth), SR50 Growth (77-90) Index (High Growth), SR50 Cash Index (Cash and Term Deposits), SR25 Diversified Fixed Interest Index (Diversified Bonds), SR50 International Shares Index (International Shares), SR50 Australian Shares Index (Australian Shares). The Property and Infrastructure option consists largely of private market assets and does not have a comparable peer group. Income Stream Options median are based on the following Indexes: SRP50 Balanced (60-76) Index (Balanced Growth), SRP50 Capital Stable (20-40) Index (Conservative), Balanced (60-76) Index (Indexed Balanced Growth and Sustainable Growth), SRP50 Growth (77-90) Index (High Growth), SRP50 Cash Index (Cash and Term Deposits), SRP25 Diversified Fixed Interest Index (Diversified Bonds), SRP50 International Shares Index (International Shares), SRP50 Australian Shares Index (Australian Shares). The Property and Infrastructure option consists largely of private market assets and does not have a comparable peer group.

Our assessment found that HESTA’s options, benefits, and facilities were well utilised by members8 and the range of services we offer members are similar to our peers. We considered the fees and costs for these options, benefits and facilities to be appropriate and compares favourably to comparable funds.

 

Our assessment considered a period of limited service in 2025 during which we transitioned to a new outsourced administration provider. Some facilities and services were unavailable or available at a restricted level during this period.

We are a specialist fund with more than a million members9, and we use our scale and size to help deliver value to all our members. We assessed that our scale does not disadvantage members in our products when compared against most funds in the market.

 

As at 1 July 2025.

 

 

 

 


summary of the 2024-25 financial year member outcomes assessments

 

Man looking at camera at home


Accumulation products  - Member Outcomes Assessment summary

See how our accumulation products performed for the year ended 30 June 2025.

 

Accumulation product summary (PDF) 

 

 


Income Stream products - Member Outcomes Assessment summary

See how our income stream products performed for year ended 30 June 2025.

 

Income Stream products summary (PDF)

 

 

 

 

In undertaking our comparisons, we've relied on and considered data prepared by SuperRatings, Chant West and APRA, which tracks the performance of cohorts of superannuation funds that have similar investment strategies and features. See the full list of comparison funds we have considered (PDF)

 

 

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