We believe in the value of quality advice to help create brighter futures for our members. And we want to make providing advice to them easier for you.
Submit a request to get your client’s HESTA account information.
Upload your authority form (completed by the member) and we’ll provide the Member Account Profile within 1 business day. The Member Account Profile includes all the information you’ll need to provide quality advice to your client, including the last 5 years of super contributions.
You can register as an adviser or licensee with HESTA to be eligible to deduct advice fees from your client’s account, subject to the member’s consent and depending on the advice provided. You'll also receive advice implementation support and relevant updates from HESTA.
Complete one of the registration forms below and email it back to us:
Products, investments and insurance information
With more than 900,000 members and $68 billion invested globally, our numbers are impressive. But we never lose sight of the fact it's not only about strong performance figures - it's about helping our members enjoy a retirement they've worked hard for. We're about creating brighter futures for our members. And, a better world for generations to come.
At HESTA, we invest in and for the people who make our world better.
HESTA Impact is about creating positive returns and positive outcomes for the planet and society through investing with purpose, advocating with influence, and leading by example.
We think and act holistically about how to achieve strong investment returns while contributing to a healthier planet and society. We do this to make a real difference to our members’ financial future, and to the world into which they’ll retire.
How we make an impact
Investing for long-term performance requires a long-term perspective on how investments improve the planet and society. Super is a lifetime strategy. HESTA invests for the whole journey.
By raising our voice to influence opinion, policy and culture, we’re keeping our promise to be a gutsy advocate driving meaningful change for generations to come.
We are proud to be a first mover and set a standard that generates social change and protects our environment.
We’re navigating difficult market conditions in 2022. But we start from a strong position. Ongoing success is underpinned by our strong investment research.
We were the first major Australian superannuation fund to commit to reducing the absolute carbon emissions in our investment portfolio by 33% by 2030 and to be ‘net zero’ by 2050.
No longer a 'nice to have' strategy, investing super fund members' money responsibly is crucial to creating long-term financial value for them. HESTA chief investment officer Sonya Sawtell-Rickson explains why.
HESTA members can make a one-off payment or set up regular contributions into their super through EFT (bank transfer) or by using BPAY®.
Our BSB and account details for personal super contributions, including the member’s payment reference number, are located under the ‘Contribute extra’ tab in the member’s online account.
Biller code and biller reference numbers for personal super contributions are located under the ‘Contribute extra’ tab in the member’s online account.
Here are some important identification numbers for HESTA, the Trustee and our products. If you're filling in forms for rollovers, super choice and more, you might need these.
HESTA members may be able to claim a tax deduction for any after-tax super contributions made into their account.
Once the contributions have been made, the member needs to let us know that they’d like to claim a tax deduction for these contributions by completing the ATO’s ‘Notice of intent to claim or vary a deduction for personal super contributions form’.
We need to receive the form and confirm it’s valid before (whichever of the below comes first):
You’ll need their HESTA member number and some of our fund details to complete the form:
Send the notice of intent form back to us via:
Annual statements are sent to members from late August to early October. If we have the member’s email address, we’ll send an email when their statement is ready. Members can find their statements in their online account under the ‘Transactions’ tab.
If we don’t have a member’s email address they’ll receive a paper statement by post.
If a member joined HESTA after 30 June, they’ll receive their first statement next year – but contributions or payments, investment returns and other account details can be accessed via the member’s online account at any time.
Advice fees can be deducted from a member’s account if you’re a registered financial adviser or licensee with HESTA.
As a registered adviser or licensee, your clients can complete the Advice fee deduction form (pdf) to instruct HESTA to pay your advice fee from their super account. Payments are processed monthly.
Registered advisers will also receive advice implementation support and relevant updates from HESTA.
Our team is happy to help with any questions or requests.
Chat online with a HESTA consultant
We're available on weekdays,
8am - 5pm AET.
Just type 'Live chat' into our chatbot at the bottom of your screen to get started.
Our Contact Centre is available
Monday to Friday, 8am - 8pm AET.
(select option 3: Advisers)
Overseas: +61 3 9200 4714