Our Financial Inclusion Action Plan (FIAP) sets out the actions and initiatives we're taking to improve the financial resilience of every member.
We're committed to:
- promoting financial inclusion by building relationships with our partners: employers, peak bodies, unions & financial service providers
- making a positive impact on every member's financial journey
- actively listening to our members and learning from their experiences
- holding ourselves accountable by regularly evaluating our practices and reporting on the outcomes.