Keeping your super safe
Super funds are becoming a target for criminals, with identity theft one of the biggest risks. Here’s some important steps you can take to make sure your account is safe.
You can apply for one payment of up to $10,000 gross (which is before tax) in a 12-month period if:
You can apply for any amount if:
The amount is paid and taxed as a lump sum. If you’re aged under 60 the amount will be taxed between 17% and 22%. If you’re aged over 60, the amount will be tax-free.
Read and complete the Financial hardship fact sheet and form (pdf) to apply.
Return your completed form and other supporting documentation to us via email: hesta@hesta.com.au or mail to: HESTA, Locked Bag 5136, Parramatta NSW 2124.
The process of accessing your super on compassionate grounds is handled by the Australian Taxation Office (ATO). For the ATO to agree to release the funds from your super, you’ll need to prove you’re unable to meet the expenses for one or more of the following:
To apply, access the ATO application form, or visit ato.gov.au linked services in myGov. Alternatively call the ATO on 13 10 20.
We’ve partnered with Infoxchange, the not-for-profit social enterprise behind Ask Izzy: a free service that helps Australians find and access local support services.
If you need some help outside of super, the Ask Izzy website can connect you with nearby support services across Australia. You can search for over 430,000 services close to you, including financial assistance, meals, mental health counselling, shelter, family violence support, and much more.
Super funds are becoming a target for criminals, with identity theft one of the biggest risks. Here’s some important steps you can take to make sure your account is safe.
You can make sure your super goes to the people you choose. Find out why that might be important to you.