how to find home support for loved ones


For some of us, there comes a time that is unsettling: watching a parent or a loved one age and grow less able to look after themselves.


Often, it can be a shock to see them becoming frail or struggling with even small things, like house cleaning or preparing meals.

“We hear from our members through a variety of channels that it can be difficult to know where to get help,” says HESTA’s General Manager of Advice Jen Harding.

“That’s why we’ve partnered with CareAbout. They offer a one-stop location to find the best care options for your loved one, whether that be in their own home, so they can continue living independently, or in residential care.”


7 signs that indicate your loved one could use some support, according to CareAbout

  1. No fresh food in the fridge or pantry
  2. Limited mobility (walking, reaching for things, getting up and down from chairs)
  3. Unusually vague or forgetful
  4. Clothing is unclean or not weather appropriate
  5. Soiled sheets, towels or a dirty home
  6. House and garden need maintenance
  7. Social contact is limited.


How does CareAbout work?

Speak to an expert Care Adviser for a straightforward guide to aged care:

  1. Answer a few questions about the person’s health, lifestyle and service needs (things like cultural and language preferences, health needs, services required and living arrangements).
  2. CareAbout will match you with a quality provider. They make matches based on your needs, preferences, and location.

The government provides support through the Home Care Package Program. Try CareAbout’s home care calculator to see how much your loved one could receive to help them stay safely at home.



*While CareAbout is not a home care provider, their parent company, CareAbout Holdings Pty Ltd (ABN 41 612 411 720) does own a provider. They will always disclose to you if they make a match with a provider they own or have a financial interest in.

Visit CareAbout to find out more about their services#.


prefer to chat with us first?

HESTA can tell you more about this and other options, such as help to find aged care. Make a time or request a call back from us.

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