access and manage your account online

It’s easy to manage your online account, from anywhere, 24/7. Your online account lets you check your super balance, keep your personal details up to date and much more.

manage your super

You can access and manage your account via our website and the HESTA App. To access your online account or the HESTA App, you’ll first need to set up your online account access.



Register for online access to your account

You’ll need to register for online access to your account if you’re a new member or have never set up online access before. You’ll just need your member number, which you can find on emails, letters or statements we’ve sent you.

Set up your online access





Log in to your online account

Once you’ve set up your online access, you can log in to your online account using your login details at any time.

Log in to your account






Get the HESTA App

Once you’ve set up your online access, visit the App Store or Google Play to download the HESTA App.

Download on the App StoreGet it on Google Play

 After downloading the HESTA App, you can access your account via the app with a PIN or biometrics.










the HESTA App

Our app lets you access your super or income stream account from anywhere with a PIN or biometrics like face recognition and fingerprint ID.

You can use the app to:

  • view your balance, transactions and most recent contributions
  • see your investment options and investment earnings
  • update your mobile phone number and email address
  • view our fund details to provide to your employer
  • get your BPAY® details to make after-tax super contributions into your account
  • download your recent annual statements
  • view your recent and upcoming income stream payments (Income Stream members only).






Out with the old, in with the new

If you’ve got the old HESTA App, it’s time to replace it with the shiny new one. Delete your old app from your phone, then head to the App Store or Google Play and download the new HESTA App.






forgot your password?


If it’s been a while since you logged in and you’ve forgotten your password, it’s quick and easy to reset. Just provide us with your member number and we’ll send you a link to reset your password.


Reset your password






things you can do in your online account to stay on top of your super



Combine your super

Combining your super means you’ll stop paying multiple fees and costs across multiple super accounts. It’s easy to do and only takes a few minutes in your online account.

Combine your super 

Make after-tax contributions to your super

The fastest and most secure way to make an after-tax contribution is with BPAY® or bank transfer. Log in to your HESTA account or the HESTA App to get your BPAY details.

Get your BPAY details 

Change your investments

You have the freedom to choose where your money is invested. As your needs and goals change, your investment needs might to change too. You can change your investment options anytime in your online account.

Change your investments 

Manage your insurance cover

You can obtain a quote, apply to increase your cover, decrease your cover, or cancel your insurance cover at any time in your online account.

Manage your insurance cover 

Nominate your beneficiaries

Add or change your non-binding beneficiaries in your online account or find out how to make a binding beneficiary nomination.

Nominate your beneficiaries 

Update your personal details

Keep your personal details up to date in your online account. Update your address and mobile number, change your married name and more.

Update your personal details 

we're here to help

Our friendly customer service team are right here to help whenever you need.

Already registered for your online account?

Or go to the App Store or Google Play to download the HESTA App. 

®Registered to BPAY Pty Ltd ABN 69 079 137 518.