It’s easy to manage your online account, from anywhere, 24/7. Your online account lets you check your super balance, keep your personal details up to date and much more.
You’ll need to register for online access to your account if you’re a new member or have never set up online access before.
Download the HESTA App from your app store and it will prompt you to set up online account access, or you can set up access via the website. You’ll just need your member number, which you can find in emails, letters or statements we’ve sent you.
Once you’ve set up your online access, you can log in to your online account using your username and password at any time.
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Our app lets you access your super or income stream account from anywhere with a PIN or biometrics like face recognition and fingerprint ID.
You can use the app to:
Multi-factor authentication (MFA) is an effective way to protect your valuable information and accounts against unauthorised access by using more than one way — such as a password — to verify your identity.
More on how to protect your account
If it’s been a while since you logged in and you’ve forgotten your password, it’s quick and easy to reset. Just provide us with your member number and we’ll send you a link to reset your password.
Reset your password
A passkey is the most secure way to sign in to your online accounts. Passkeys can’t be guessed or stolen by scammers, and they allow you to access your account in one step. Help keep your super safe and set one up today.
More on passkeys
things you can do in your online account to stay on top of your super
Combining your super means you’ll stop paying multiple fees and costs across multiple super accounts. It’s easy to do and only takes a few minutes in your online account.
Combine your super
The fastest and most secure way to make an after-tax contribution is with BPAY® Log in to your HESTA account or the HESTA App to get your BPAY details.
Get your BPAY details
The fastest way to claim a tax deduction on your after-tax contributions is through your online account. Log in and complete the Notice of intent. If you're eligible to claim, this will be available for you on the 'Transactions' page.
Claim a tax deduction online
You have the freedom to choose where your money is invested. As your needs and goals change, your investment needs might need to change too. You can change your investment options anytime in your online account.
Change your investments
You can obtain a quote, apply to increase your cover, decrease your cover, or cancel your insurance cover at any time in your online account.
Manage your insurance cover
You can make or update your non-lapsing binding beneficiary nomination anytime through your online account.
Update your beneficiaries
You can check for any lost or unclaimed super by logging in to your online account, clicking on the ‘Combine’ tab and following the prompts.
Find your lost super
Keep your personal details up to date in your online account. Update your address and mobile number, change your married name and more.
Update your personal details
You can view and download your statements for the past 5 years anytime in your online account. Log in and go to 'Transactions'.
Get your annual statements
Or go to your app store to download the HESTA App.
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