contact us

Our customer service team is happy to help with any questions or requests. Feel free to check if your enquiry has been answered in our frequently asked questions.


Call us

Our Contact Centre is available
Monday to Friday, 8am - 8pm AET.

Within Australia: 1800 813 327
Overseas: +61 3 9200 4714
HESTA Income Stream: 1300 734 479

Other resources

National Relay Service Call information

 

 


Live chat

Chat online with a HESTA consultant

We're available on weekdays,
8am - 5pm AET.

Just type "Live chat" into our chatbot at the bottom of your screen to get started.

 

 


Message us

Send us a message
on Facebook Messenger

We're available on weekdays,
9am - 5pm AET.  

Start messaging

 

 


Write to us

Post

HESTA, Locked Bag 5136
Parramatta NSW 2124

Email

Send an enquiry

 

 

 


Looking for the HESTA app?

It’s being updated right now - but in the meantime, just bookmark our website on your smartphone instead.

We’ll let you know as soon as our app is back online. 

 


 

When you have a concern, we listen

If you're not satisfied with our products or services, we have a complaint resolution process to address your concerns fairly and efficiently.

There are a number of ways you can make a complaint. 
 

Find out how


 

 

Adviser references

For requests under the ASIC Reference Checking and Information Sharing Protocol (RCIS), please visit the RCIS page

 

 



Email us


Sorry! The contact us form is offline right now. Please contact us via hesta@hesta.com.au instead.