Retirement looks different for everyone, so there are options when it comes to accessing your money. Here's everything you need to know about what you can do when it's time to access your super in retirement.
So you want to stop workand start enjoying retirement.
You've been building your super for years, but you're not sure what happens to it once you retire.
Many Australians think their super balance just gets paid into their bank account. This is possible. But in reality, you may still want your money to earn investment returns.
The HESTA Retirement Income Stream gives you access to a regular income from your super, while your money keeps working hard for you.
You can access tax-free income payments from age 60, or tax offsets before age 60, and receive tax-free investment earnings once you meet a condition of release.
There are decisions to make along the way about how much income to take out, how often you'd like to receive it, and where your money will be invested.
You can invest in the HESTA Income Stream ready-made strategy designed especially for retirees to reduce investment risk over time, or create your own strategy.
You may even be eligible for the HESTA Retirement Reward bonus.
Retirement doesn't have to be daunting as you work out how you keep money coming in to pay the bills.
With a HESTA Retirement Income Stream, you can receive a regular income paid directly to your bank account, which many of our members combine with their Age Pension to cover their expenses.
You can use your member-only Future Planner to see how your retirement income could work and how to make it last. Just log into your online account to start exploring.
Of course, if you find you might be a little short, you could see how continuing work for a while but reducing your hours might help make your savings stretch that bit further.
Every financial situation is different and helping our members work out how to make the most of their retirement savings is what we are here for.
The peace of mind that comes with understanding how best you use your retirement savings and knowing you still have a regular income can mean all you need to worry about is how you'll spend your newfound time.
If you've already decided on an income stream, it's easy to apply. Just log into your online account.
If you've reached your preservation age, an Apply Now button will appear on your dashboard. Click the button, then follow the tabs along the top.
If you get stuck along the way, a HESTA team member will call you to help complete the process.
If online is not your thing, we have a paper application form.
If you need help, just book a time with our team here and they can help you fill it in over the phone.
You can find other helpful information on our website or read our income stream product disclosure statement.
Your super is designed to help support you financially when you retire, so the government has set rules on when you can access it. They’re called ‘preservation rules’.
You can generally access your super when you’ve met a condition of release, such as:
Your preservation age is the age when you can generally start accessing your super, and it depends on when you were born. Preservation age is now 60 years of age unless you meet a condition of release.
See How super works (PDF) for more details.
![]()
Still working? A HESTA Transition to Retirement (TTR) Income Stream account gives you limited access to your super before you fully retire.
You’ll get an income from your TTR income stream account (which comes out of your super savings) as well as your salary while you’re working. It can help you maintain your income, whilst reducing your hours at work. Or you can choose to use some or all of the extra income to contribute to your super. If you do this through salary sacrifice contributions, it could help you to minimise tax.
There are minimum and maximum amounts you can access from your TTR income stream account, and investment earnings are taxed at up to 15%.
Payments from your TTR income stream account are generally taxed less than your income. They're completely tax-free once you're over 60.
See how a TTR income stream works
![]()
One option is to move your super into a HESTA Retirement Income Stream account. An income stream account lets you access a regular income from your super while your money stays invested. This is sometimes called an account-based pension and it’s a flexible way to access your super when you’re retired.
One of the benefits of opening a retirement income stream account is that, unlike a super account, you don't pay tax on investment earnings. And, you get to choose how often and how much you’re paid (within government limits).
By starting an income stream using your super, you can get a regular income which is generally tax-free if you’re over 60. Eligibility criteria applies.
See how an income stream works
You can choose to access your super through a lump-sum withdrawal.
Before you start, you need to meet at least one of these conditions:
It’s quick and easy to request a lump-sum withdrawal through your online account.
Consider whether this product is appropriate for you by reading the PDS and TMD at hesta.com.au/PDS.

After 20 years working in aged care nursing, HESTA member Julianna contacted HESTA for some advice to understand the benefits of setting up an income stream account. Julianna took up the advice and loves receiving a regular income while her super balance stays invested.

Jen Harding, General Manager of Engagement, Education and Advice at HESTA, joined Bec Wilson on her 'Prime Time podcast' to talk about the most common questions HESTA members ask as they’re approaching retirement.
Need a hand understanding the different options to access your super in retirement? You can make a time to speak with one of our retirement specialists at no extra cost.